Terms & Conditions

Terms of Use and Purchase via the Website

General

Welcome to the INDIMAJ website.

  1. 1. The website is owned by Zur Lavon Ltd. (Indimaj Jewelry), private company no. 512847302. The company produces and markets jewelry and its address is Industrial Park Nazareth, 2015 Har HaKfitza Street, 1st floor, P.O. Box 2268, zip code 161202 (hereinafter: “INDIMAJ” or “the Company”).

  2. 2. Jewelry designed and made by INDIMAJ can be viewed and purchased on the website.

  3. 3. The use of the website and purchasing via the website are in accordance with the terms set forth herein, and any person using the website is assumed to have read the terms and agreed to them.

  4. 4. The images on the website are for illustration purposes only, and there may be differences in the actual appearance of the items and their appearance on the website, such as differences in color or size.

  5. 5. Purchase via the website is for private use only and not for any commercial purposes whatsoever.

  6. 6. INDIMAJ shall be entitled to block the use of the website or limit it in any case where it believes that the use of the website does not suit the terms, at its sole discretion.

  7. 7. INDIMAJ is entitled to modify and/or update the information on the website, including the product prices and/or the terms, from time to time, at its sole discretion.

  8. 8. The terms are written in masculine for convenience purposes only, but are intended for both women and men.

Purchase Terms on the Website

  1. 9. Only a person 18 years or older is entitled to use the website.

  2. 10. Purchasing via the website is conditioned on registering to the website, and incudes providing personal details such as name, surname, ID number, telephone numbers, email address and additional identifying details as requested.

  3. 11. After completing the registration to the website, you will be identified as a registered user on the website, and purchasing via the website will be enabled after entering the username and password you have selected, and without you being required to re-enter your personal details.

  4. 12. We recommend keeping your selected username and password in order to prevent others from using your account.

  5. 13. Ensure providing the correct details, otherwise the order could not be guaranteed.

  6. 14. In cases where faulty identification details during registration, the item will be sent according to the faulty details provided, and it shall not be INDIMAJ’s responsibility, and it cannot guarantee that you will receive the item.

  7. 15. After making an order on the website, INDIMAJ will perform a check of the credit card details by the credit card companies. Only if the credit card was approved, you will be sent an order approval to the email address you delivered when registering to the website.

  8. 16. An order which was not approved by INDIMAJ by email as stated, will not be considered an approved order and will not bind INDIMAJ.

  9. 17. In case the credit card was not approved by the credit card companies, you will receive a message in this regard.

  10. 18. All orders made on the website and approved by the credit card company are final, and from that time onwards it will not be possible to make any change or cancel the order, unless it is in accordance with the cancelation and return terms set forth herein.

  11. 19. The company regularly updates the availability of the products and the stock available for sale. Products out of stock will be removed from the website. However, the company cannot guarantee that a certain product presented on the website is certainly in stock, and accordingly it is impossible to rely on the existence of stock of any displayed product.

  12. 20. The company will be entitled to not engage and/or complete an engagement in a transaction where it believes that the person engaging with it is breaching or might breach any term and/or condition of the purchase.

  13. 21. The total price of each product will be composed of the product price and the price of supplying it according to the destination and/or the type of delivery service which will be selected by the consumer, according to the possibilities made available to him (regular post, registered post, delivery to an address and such).

  14. 22. The price on the website will be listed in US Dollars. The user may select the type of currency in which the prices will be presented to him on the website, out of a dropdown list. In this case, converting the currency into Shekels will be according to the last exchange rate published by the Bank of Israel prior to making the transaction.

Privacy

  1. 23. Your personal details and the history of purchases made by you on the website will be stored on the website’s database and in accordance with the provisions of the Privacy Protection Act, 5731-1981, and shall only be used for the purpose of purchasing on the website, including for the purpose of supplying the product by third parties, and/or for advertising purposes as set forth hereinafter.

  2. 24. Your personal information will not be transferred to any third party, unless your explicit consent is given.

  3. 25. INDIMAJ is doing its best to protect the information given to it, and is taking the required security means for this purpose. However, INDIMAJ is unable to guarantee that there will be no errors in these means, which are out of its control, in a way which may damage the quality of protection of the information in its possession, and in these cases, INDIMAJ shall not be responsible to any damage of any type whatsoever, direct or indirect, which may be caused to the customer and/or to anyone on his behalf should this information be lost or any unauthorized use will be made thereof.

  4. 26. By approving the terms, you declare that you are aware that there may be errors in the means of security operated by INDIMAJ, and that you will not have any claims and/or requests against it.

  5. 27. For the purpose of improving the service and use of the website, INDIMAJ uses cookies or other technologies with the purpose of collecting data about your use of the website. You may block these technologies in the setting of the browser you use.

  6. 28. Upon registration to the website and providing your details, you agree and confirm to the Company and/or to anyone on its behalf, to send you, from time to time, at its discretion, information about the Company’s activity and/or marketing information about new products and/or Company sales and/or advertisements for purchasing products, by various communication means, including email of SMS messages, or any other means of communication. It is possible to cancel the agreement for receiving marketing information at all times by sending a message to: indimaj@zur.co.il.

Payment Methods

  1. 29. The website accepts payment with valid credit cards only, or by a valid PayPal account. It is impossible to pay with any other payment methods apart from those specified above, and as they shall be updated from time to time.

  2. 30. The purchase will be approved only after receiving an approval by the credit card company or by PayPal for making the purchase.

  3. 31. For the purpose of delivering the product, the Company and/or anyone on its behalf is entitled to request presenting details or documentation regarding the identity of the client and/or the owner of the credit card which was used for making the order, or any other detail required by the Company, at its discretion, in order to ensure that the product is delivered to its destination in exchange for payment for it.

Supplying the Products

  1. 32. Unfortunately, there is no option for self-collection.

  2. 33. The products ordered on the website will be supplied via Israel post to the address provided by you during registration or to an alternative address entered by you when placing the order on the website.

  3. 34. Delivery fees will be collected in addition to the product’s cost, according to the type of delivery you will select.

  4. 35. The date of product delivery within the borders of the state of Israel will be between 3-10 business days, as you will select, and according to the service provided by the Israel post.

  5. 36. Delivery abroad will be made by the “eco post” service of the Israel post. As the Company is currently aware, this Israel post service operates in the following countries alone: The United States, Austria, Australia, Italy, Belgium, the United Kingdom, Germany, Denmark, Holland, Spain, Poland, Portugal, France, Canada, Sweden and Switzerland.

*The estimated time of delivery for most destinations: between 5-7 business days, the estimated time of delivery for Australia: 10-12 business days.

  1. 37. Delivery abroad via EMS express delivery: the service operates in countries with EMS branches and is available almost anywhere in the world. Estimated time of delivery: 2-5 business days.

  2. 38. You are aware that INDIMAJ uses services provided by Israel post and/or other type of delivery, and that from the time when the product was sent and out of its control, it has not control and/or ability to change and/or to bring forward the date of supplying the product, thus you will have no claims against it for any delay and/or fault in the delivery of the product, for reasons which are out of its control.

  3. 39. INDIMAJ shall not bear any responsibility for any damage which may be caused due to delays which are out of its control, in the delivery of the product, including technical faults, force majeure and such.

  4. 40. The definition of business days does not include holiday eves, Saturdays, holidays, days of strike or sanctions with the delivery company.

Terms of Cancelation and Product Returns

  1. 41. The cancelation of the purchase and receiving a refund is made in accordance with the provisions of cancelation set forth in the Consumer Protection Act, 5741-1981, from the time of placing the order on the website and until the end of 14 days from the day on which the product was supplied or the day of receiving the transaction approval, the later of the two.

  2. 42. If the product has not yet been sent, it is possible to cancel the purchase by sending a notice of cancelation to: indimaj@zur.co.il or to fax 972-4-6390557 or via registered post to Indimaj Jewelry, Industrial Park Nazareth, 2015 Har HaKfitza Street, 1st floor, P.O. Box 2268, zip code 161202, in addition to the receipt for purchasing the product. The cancelation will become effective upon sending the cancelation approval by email, and the refund will be received within 14 days from this time.

  3. 43. If the product was already sent and/or supplied to the client, it is possible to cancel the purchase within 14 days from the day on which it was supplied. The product should be sent via registered post, to the address: Indimaj Jewelry, Industrial Park Nazareth, 2015 Har HaKfitza Street, 1st floor, P.O. Box 2268, zip code 161202, within 14 days from the day on which it was received, provided that the product was not used and/or no damage was caused to it. The notice of cancelation will become effective when INDIMAJ receives the product back. The refund will be transferred within 14 days from this day, subject to returning the product under the aforementioned conditions, at INDIMAJ’s discretion.

  4. 44. If a transaction was made by a person with a disability, a senior citizen or a new immigrant in accordance with the Consumer Protection Act, that person is entitled to cancel the transaction in the manner stated above, within four months from the day of making the transaction, from the day of receiving the product or from the day of receiving the document containing the details required by law regarding the transaction, the later of these, provided that the engagement in the transaction included a conversation with the Company representative, including correspondence via electronic communication.

  5. 45. For canceling a transaction as stated above, you will be credited with the amount of the transaction, with a deduction of 5% cancelation fees or 100 ILS, the lower of the two, in accordance with and subject to the provisions of the law.

  6. 46. Canceling and returning the product will only be enabled where the product was not used at all and it is in its original packaging.

  7. 47. It is impossible to cancel and receive a refund for a product made by custom order and where adaptations or changes were made as per the client’s request.

  8. 48. If a faulty product, or a product which does not match the product ordered by you is received, you are required to notify us in this regard within 14 days from the day on which the product was supplied by email to: indimaj@zur.co.il or via registered post, to the address: Indimaj Jewelry, Industrial Park Nazareth, 2015 Har HaKfitza Street, 1st floor, P.O. Box 2268, zip code 161202 or by fax to: 972-4-6390557. You are able to receive a new product or a product matching the product ordered by you or to cancel the purchase and receive your money back without being charged with delivery fees, the cost of returning the product or cancelation fees, as the case may be.

Warranty

  1. 49. The Company’s warranty for the products is for a period of two years from the day of purchase, and includes welding/ connecting/ gluing of latches, links and gems only.

  2. 50. The Company’s warranty for a product is not valid for damages caused as a result of negligent behavior or treatment not in accordance with the instructions of use of the purchased product. Click here for the instructions of use.

  3. 51. The Company’s warranty for a product is not valid where the use was not in accordance with the product’s instructions of use.

  4. 52. The Company’s warranty for a product is not valid regarding damage caused by an allergy and/or sensitivity to any materials from which the product is made and/or which are related to its packaging and/or its shipping and/or its delivery.

  5. 53. The Company’s warranty for a product is limited to up to twice the product’s value.

Proprietary Rights

  1. 54. All rights, including intellectual property rights and copyrights in the website and the items presented on the website, the website’s logo and its design, the jewelry models and their design, and any other item or information or right, belong to INDIMAJ alone and it is expressly forbidden to make any use thereof, including copying, duplicating, distributing, selling, presenting in public, by any way or means whatsoever, unless INDIMAJ has given is express written consent to do so.

Applicable Law and Jurisdiction

  1. 55. The laws of the state of Israel alone shall apply to the use of the website and these terms, with all that is pursuant thereto and their interpretation.

  2. 56. In any dispute related to the use of the website and these terms, the jurisdiction shall be granted to the competent court in the Haifa district.


Instructions of Use for the Products Sold on the Website:

Jewelry with Gems:

Ensure wearing the jewelry carefully and avoid coarse contact with harsh materials for fear of damaging the gem, since each gem has a different hardness level.

Ensure removing the jewelry before contact with water and soap. It is recommended to remove before showering.

Ensure to not enter various water sources with the jewelry, especially those with concentration of chlorine and sulfur, such as: sea, swimming pool, Jacuzzi, spa.

Ensure to not bring the jewelry into contact with cleaning materials of any sort.

Ensure to not bring the jewelry into contact with various cosmetics and toiletries: creams, perfumes, lotions and more. Contact with these materials damages and jewelry.


Silver Jewelry:

The INDIMAJ silver jewelry is made of 925 silver. Silver is known for its tendency to blacken, as a result of contact with oxygen in the air, body acidity and humidity.

Blackened jewelry is not damaged and can be returned to the original color.

How can you keep and protect the silver jewelry?

Ensure storing the jewelry in a closed package with as less exposure to the oxygen in the air as possible.

Ensure removing the jewelry before contact with water and soap. It is recommended to remove before showering.

Ensure to not enter various water sources with the jewelry, especially those with concentration of chlorine and sulfur, such as: sea, swimming pool, Jacuzzi, spa.

Ensure to not bring the jewelry into contact with cleaning materials of any sort.

Ensure to not bring the jewelry into contact with various cosmetics and toiletries: creams, perfumes, lotions and more. Contact with these materials damages and jewelry.


How can you treat blackened jewelry?

Use a designated cloth for cleaning silver jewelry – this is a fast, efficient and good solution. Cleaning with the cloth is done gently with slow and careful movement.

The Company’s warranty for the product does not include designated cleaning for blackened jewelry.


Gold Jewelry:

Gold does not tend to blacken like silver, however 9 karat or 14 karat gold jewelry sometimes tend to blacken.

The blackening and decrease in shine is due to exposure and contact with various materials, such as: chlorine, sulfur, body acids and such.

How can you treat gold which is not shiny or which blackens a bit?

Use a designated cloth for cleaning silver jewelry – this is a fast, efficient and good solution. Cleaning with the cloth is done gently with slow and careful movement.

The Company’s warranty for the product does not include designated cleaning for blackened jewelry.